Returns & Refunds Policy
Last updated October 29, 2026
Each item is made to order just for you, so we can't accept returns or exchanges for a change of mind or the wrong size. Please check the product details and size chart before you order.
What we cover
We'll replace your item or refund you in full if it arrives:
- Damaged
- Defective
- Misprinted, or noticeably different from the product shown
- As the wrong item
How to request a replacement or refund
Within 30 days of delivery, email hello@jerseyforsure.com with:
- The email address you used at checkout
- Your order date
- A clear photo showing the problem
You won't need to send the item back unless we ask.
Refunds
Approved refunds go back to your original payment method. Most banks show the refund within 5–10 business days.
Cancellations
Orders go into production quickly. If you need to cancel, email us as soon as possible. We can cancel and fully refund any order that hasn't started production yet.
Lost packages
See our Shipping Policy for help with lost or late deliveries.